The gentleman who provided room service was wonderful - very cordial and professional and kind. The front desk staff were very helpful and patient with our small amount of Spanish language understanding. The breakfast buffet is very nice with many different foods to choose from, including local Guarani options. The room was very large and bright. The swimming pool was very nice to refresh from the heat of the day. Internet modem in the room was nice - we could connect ethernet cables to our laptops, which was nice. The internet speed (mostly under 10mbps down) was on the slow side (at times it was fast.. it fluctuated) but we were still able to do online gaming at a reduced rate and also an virtual meeting, so it would be possible for reasonable digital access, for a digital nomad, as an example. It is very difficult to find a hotel with good internet speed in Asuncion, but this hotel is the closest we could find to having 'good' internet that would be suitable to conduct online business reasonably.
Uilani
сентябрь 2024 г.
It was a very pleasant stay, the hotel was lovely and quiet. Every staff member was professional and courteous. Breakfast was monstrous with a wonderful range of options. The pool was nice too, even though the weather wasn't pool-friendly. The hotel's location makes it easy to explore the centro.
Stéphane
май 2024 г.
Very excellent professional staff , very lovely , very helpful at reception and in the bar restaurant - massive rooms - big bed !! Great food / breakfadt seriously good - lovely setting - big lobby nice to sit in - great wifi - i got ill with the local chikiwawa mosquito virus - the hotel arranged a brilliant doctor within 30 mins for free - opposite mall for supermarket and shops - its a little tires and could do with a refurb here and there but tvats a minor point , i had a really enjoyable stay here chilling out between hectic travel around south amerca .The pool is fabuloso but staff are some of the best ive seen in all my globall travels to many countries over over many many years.lovely people .Vastly better than the first one i stayed in at twice the price9
Stephen
март 2023 г.
Local friends were extremely positively impressed with the Hotel Excelsior. The entrance area is also great. Across the street from the hotel at Shopping Excelsior you can get almost anything. The rest 1 block away at Biggie Express. You can walk into downtown comfortably. My room was pleasantly quiet Sunday through Thursday. It is a nice place to work. It was a nice stay.
Michael
март 2023 г.
The staff are very friendly and helpful. We left our phone in the public area after we check out. They found it and keep it for us. This hotel was a five star hotel before, the rooms are huge and comfortable. Breakfast is good and have variety of choice. They have good WIFI in room also. Hotel is located in the old town, all the attractions can be reached by foot. There is a small shopping mall and supermarket opposite the hotel.
Elaine
март 2023 г.
Spacious and comfortable rooms. Excellent breakfast. Responsive and helpful Reception and wider staff.
Guy
март 2024 г.
Very helpful and kind staff. Pickup service at airport excellent.Breakfast also very good with lots of fruit. There restaurant was also nice.walking distance to some of the interesting buildings in old town.
Ulf
август 2024 г.
hotel interior very nice and stylish with class maybee 30 years ago..nice swimming pool and area around it very good breakfast and selection.
Waldemar
декабрь 2022 г.
tremendous breakfast, great location for downtown, walked everywhere, it has a lovely faded glory and huge rooms - great value for money
David
май 2024 г.
Reception was remarkable The suite was huge Check in was flawless Internet connections were high speed and direct to the room Art deco style furniture comfy beds Great value for the money
Dr
февраль 2023 г.